Privacy Policy

We collect information you provide, information we collect automatically, and information from third parties:

• Account information — name, email address, password (hashed), billing details, organization name, and similar profile data you submit when creating an account or subscribing.
• Content you create — articles, briefs, keywords, prompts, project settings, and any other content you generate, upload, or store within the Service.
• Integration data — credentials, tokens, and metadata we receive when you connect external services (for example, your CMS, Google Search Console, or analytics providers). We only request scopes necessary to deliver the features you enable.
• Usage information — log data, device information, IP address, referring/exit pages, browser type, and timestamps. We use this for diagnostics, security, and product improvement.
• Cookies and similar technologies — used to keep you signed in, remember preferences, and measure aggregate usage. You can manage cookies through your browser settings.

We use personal information to:

• Provide, operate, maintain, and improve the Service.
• Authenticate users, prevent fraud, and protect the security of our systems and customers.
• Process payments and manage subscriptions.
• Generate, optimize, and publish content you request through automated content workflows.
• Send transactional messages (account, billing, security) and, with your consent, product updates.
• Analyze usage to improve performance, reliability, and feature design.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell personal information. We do not use customer content to train third-party general-purpose AI models without your explicit instruction.

Where required (for example, under the EU/UK GDPR), we process personal information on the following legal bases:

• Contract — to provide the Service you have signed up for.
• Legitimate interests — to secure, improve, and operate the Service in a way that does not override your rights.
• Consent — for optional marketing communications and any other processing where consent is required.
• Legal obligation — to comply with applicable laws, court orders, and regulatory requests.

We share information only as described below:

• Service providers — vetted vendors that help us run the Service (hosting, analytics, payment processing, transactional email, customer support, AI inference). They process information on our behalf and under contract.
• Integrations you authorize — when you connect a CMS, search console, or other tool, we exchange data with that service to deliver the feature.
• Legal and safety — when required by law, subpoena, or to protect the rights, property, or safety of SIA, our customers, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets. We will notify you of any change in ownership or use of your personal data.

We retain personal information for as long as your account is active and for a reasonable period afterwards in order to comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account and associated content at any time, subject to limited retention required for legal, accounting, or security purposes.

We use technical and organizational safeguards designed to protect personal information, including encryption in transit, role-based access controls, audit logging, and routine security reviews. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you and any required authorities in accordance with applicable law.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete personal information, subject to legal exceptions.
• Restrict or object to certain processing.
• Receive a portable copy of information you provided.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a data-protection authority.

To exercise any of these rights, email [email protected]. We may need to verify your identity before acting on a request.

We operate globally and may transfer personal information to countries other than the one in which it was collected, including the United States. Where required, we use appropriate safeguards such as standard contractual clauses to protect transferred information.

The Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. When we make material changes we will post the revised version with a new “Last updated” date and, where appropriate, notify you through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

For questions about this Privacy Policy or our data practices, contact us at [email protected].